Wingham Family Health Clinic

Our reception staff will let you know the practice policy and procedures.

OUR BOOKS ARE CURRENTLY CLOSED TO NEW PATIENTS. 

If you are a regular patient at Wingham Family Health Clinic, please contact reception on 6553 4811 if you would like to arrange an appointment.

If you have a medical emergency, please call 000.

Wingham Family Health Clinic is a family friendly community practice, which has been part of our local community for over 25 years.

Our team is dedicated and experienced in a variety of specialised areas to assess our patient’s individual health needs within a trusting environment.

We offer a full range of general practice services including minor surgery, antenatal care, childhood  immunisations, travel vaccinations, house calls & nursing home visits.

We currently have 6 Doctors, 3 Practice Nurses, 1 EEN and a friendly team of 4 receptionists and 3 administration staff.

Surgery hours are from 8:30am – 5:00pm, Monday to Friday.

The surgery closes for lunch from 12.30pm to 1.30pm each day. Phone us on (02) 6553 4811 to make an appointment.

We have now received our flu vaccines for 2022 and are also offering covid boosters. To be eligible for a 4th dose you must be over 65 years, ATSI over 50 years or are immunocompromised. If you have been diagnosed with covid, it is recommended you wait 3 months before having a booster.  Please contact the surgery on 6553 4811 to arrange an appointment.

 

Thank you to everyone who participated in our recent practice survey. We wish to advise you of changes made to the practice from feedback we received from the survey. 

1. The major concern was patients not being allowed to wait in the reception waiting room.
* Unfortunately, this was beyond our control due to COVID-19. We have had to adhere to square meter rulings & protecting our patients & staff.
Solution: Due to restrictions easing we are allowing a small number of patients to now wait in the waiting room. Chairs are still available outside on the veranda & under the carport if needed.
 2. Patients not being able to see their doctor face to face
*Unfortunately, this was another issue from COVID-19, to protect our patients & staff we offered Phone & telehealth appointments wherever possible.
Solution:  Due to restrictions easing we are seeing more patients face to face & this should increase as time goes on.
3. Waiting times in the practice for appointment
* Unfortunately, from time to time our doctors may be running late because of emergencies or very unwell patients.
Solution:  Receptionists are to make sure that patients are told that their doctor is running behind & possible wait time, so patients can make an informed decision as to if they have time to wait or need to reschedule their appointment.
 4. Information regarding our fees
* Due to patients waiting outside they did not see our practice fee list on the reception desk.
Solution: As restrictions are easing & more patients can wait in the waiting room Patients will be able to see our general fees list displayed in the reception area. Our fees are also on our website and patients can request to view a copy of all the latest practice fees.

 

If you are one of our regular patients and need to contact a Doctor outside of office hours weeknights or weekends please ring 0427 534 811. Please note this phone does not receive text messages.

If you have an emergency, phone 000.

The nearest emergency hospital is Manning Base Hospital in Taree N.S.W.

We are conveniently located close to chemists, pathology and some great local cafes.

Our practice is fully accredited with GPA, meeting the standards set by the Australian Government. We are also a GP training surgery and train GP registrars.

If you or a family member require the services of an interpreter, please let us know, as this can be arranged.

Translating & Interpreting Service – Tel 131 450